Last updated: 24 September 2026
This policy explains how refunds work for purchases made through guestconnecta.co.za. It should be read together with our Terms & Conditions.
Business Growth Toolkit
The Business Growth Toolkit is backed by a 30-day money-back guarantee. To request a refund within 30 days of purchase, email [email protected] with your order number and the email address used at checkout.
Website and growth-system packages (deposits)
- A 50% deposit is payable to reserve your production slot and begin onboarding.
- The remaining 50% is only due once your system has been built, tested and you have approved it as ready to launch.
- If we do not deliver the agreed system, the remaining balance will not be invoiced.
- Once production has started, the deposit is non-refundable, as it reserves dedicated production time on our side.
Free Business Website Growth Plan
The free Business Website Growth Plan is provided at no cost, so no payment or refund applies.
Questions about a refund
Email [email protected] and we will respond as soon as we can. If you have not received a refund you were told to expect, please also check with your bank or card provider.
